Shipping policy

Shipping policy.

Last updated: 30th July 2026

Thank you for shopping with Shop Shiloh. Please review our shipping terms below.

1. Processing Time

Orders are typically processed within 1–3 business days. You will receive a confirmation email once your order has shipped.

2. Shipping Rates & Delivery Times

Domestic (Nigeria):

Standard Shipping: $4.40

Estimated delivery: 7–15 business days

International:

Standard Shipping: $28.00

Estimated delivery: 7–15 business days

Available to: United States, United Kingdom, Canada, Australia, and most of Europe, Asia, and the Middle East (see checkout for full list)

Delivery times are estimates and not guaranteed. Delays may occur due to customs processing, carrier issues, weather, or other circumstances beyond our control.

3. Order Tracking

Once your order ships, you'll receive a tracking number via email so you can follow your package's journey.

4. Customs, Duties & Taxes

International customers are responsible for any customs duties, taxes, or import fees charged by their destination country. These are not included in your order total or shipping cost.

5. Supplier-Fulfilled Items

Some items in our store are fulfilled directly by our manufacturing partners and may ship separately from other items in your order, sometimes from an international location. This can occasionally result in longer delivery windows for these specific products.

6. Multiple Items, Multiple Packages

If you order multiple items, they may arrive in separate packages and at different times, depending on stock location.

7. Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer.

8. Questions

For any shipping questions or concerns, contact us at shopshiloh.store@gmail.com.